APEX Spring and Stamping (Grand Rapids, MI)
Dear Justin: I just wanted to drop a note to let you known how much we appreciate your service. We have been working with Model for over 15 years now and we have never had a complaint. You always have what we need, when we need it and at a competitive price. Your personal and reliable service is something that is hard to find. Working with you and Model has made my job so much easier. As you know we are a small company and we all have multiple duties and projects. Besides doing all of the purchasing for APEX I am also the Safety Director. Having you on my team is almost like having an assistant. We can trust your advice, recommendations and also depend on you to do things like maintain our eye wash systems when needed. I have also used Model for safety training in the past and all of us have been pleased with the classes provided. You work hands on with our team to make the subject matter not only apply to our company but easy to understand. Overall I am very happy to work with Model First Aid, Safety & Training and would refer anyone who asked to you.
City of Ludington, Public Works Dept (Ludington, MI)
Dear Cindy: The working experience with Cindy has always been prompt and professional. The training on the AED machine was wonderful and very informative.
Thank you for your hard work!
Julie K. Ledger 231-843-2873
Hortech Inc (Nunica, MI)
“Cindy is quick to respond to order requests. Her advanced safety knowledge allows her to give good feedback regarding best practices for our company. This allows us to order what we need when we need it. Her ability to build relationships quickly allows her to be a go-to person for other managers throughout our organization.”
Brandon Baar, Human Resources Manager Direct: 616-935-1966
Radisson Hotel Lansing at the Capitol (Lansing, MI)
Theresa has the same work ethic that we are taught here and that is we treat this house as it is our house, and that is exactly what Theresa shows on every visit. I do not have to worry one second that everything is not in order. I have now worked with Theresa for I think at least 3 years and the business relationship has been outstanding. I feel very comfortable with Model First Aid’s products and service. The billing process is excellent and I have it on my computer within minutes of Theresa completing her visit. Theresa exhibits 100% Customer Satisfaction in every visit which is what we live every day.
John Hazzard, Maintenance Supervisor (517)267-3456
Stafford-Smith, Inc. (Kalamazoo, MI)
“Theresa always comes into our business with a smile on her face and a willingness to serve us in all of our safety and supply needs”
Mike Ammon, Operations Manager 800-968-2442 ext. 5002
ServiceMaster of Kalamazoo (Kalamazoo, MI)
“Model First Aid, Safety and Training, has been a partner with us for a number of years. We have been very pleased with their ability to supply the safety products we use on a regular basis. Theresa makes regularly scheduled visit to our company and keeps us stocked with the items we use. This saves our staff time and our company money.”
“Theresa does our annual respirator fit testing which is very helpful in that it correlates with Model keeping our respirators, cartridges and supplies stocked.”
Tom Little 269-344-3600 ext 2846
NN, Inc. | Autocam Precision Components (Grand Rapids, Marshall, Dowagiac, MI)
I love working with you! You are very helpful, accommodating, and know your job very well. I can always count on you to help me out with any needs I have and I’m confident in the service and supplies you provide us. I think it’s been at least two years now that we have worked together if not 3 and it’s been a great experience for me. I know I can depend on you and I never have complaints about your service from anyone. I appreciate your great customer service and the way you quickly handle whatever I need in a timely, professional manner that is always so helpful and with a smile on your face on top of it all!!
Cheryl Bennett | Administrative Assistant & Safety Coordinator 269-591-6951
Mann+Hummel US (Portage, MI)
Theresa has always been a life saver for our organization, literally. The dependability of the service and stocking has been priceless.
As organizations make more efforts to lean out the work force, Model’s service becomes even more vital.
It’s incredible how fast time speeds by, and when I realize I have needs, I turn around and discover Model has already satisfied those immediate needs, thankfully.
For me, Model has consistently met last minute changes or needs that I simply don’t get with other vendors. As our processes changes, Model has been patient and supportive through those changes.
Model’s only question is “What more can I do to help your process work better?”
Fast invoicing, fast service, dependable representation are all the characteristics that make Model successful.
Jared Glover, HSE Coordinator
Peckham, Inc. (locations throughout Michigan)
Peckham, Inc. has been using Theresa Sander for all of our First Aid cabinet stocking needs for almost a year now. I can’t begin to explain how happy we have been with her service, honesty and professionalism. I can always depend on Theresa to follow through with any safety needs that we have. She came to us during a time when we were literally getting ripped off by our first aid supplier and has since saved us thousands of dollars on first aid supplies. Theresa is the best and we are so glad to have found her!
Kasey Hulteen – Safety & Wellness Guru 517.316.4157
CUSTOMER COMMENTS REGARDING Cindy’s training classes:
- Excellent training. Very informative and helpful. (All “excellent” survey results) Lake Express, Muskegon
- Good teaching style (All “excellent” survey results) Baker College, Muskegon
- Learned a lot! (All “excellent”) Michigan Agricultural Commodities, Inc., Newaygo
- Very informative (All “excellent”) D.C. Martin & Son Scales, Inc., Grand Rapids
- Good job overall. Very informative and I fell the instructor was very thorough Barber Steel, Rothbury
- Very informative. (All “excellent”) Warner, Norcross & Judd Muskegon
- Cindy is a great instructor. Very professional, knowledgeable and patient. Ability to answer all questions. Very happy with her teaching. (All “excellent”) Tyler Sales (beer distributor)
- Well done, efficient & educational
- I really enjoyed this training and it helped me learn a lot (All “excellent”) Little Rascals Daycare, Zeeland
- Always a pleasure taking the course. Very informal and pleasant (All “excellent”) Dr Nevins Family Dental Big Rapids
- Very informative and I feel prepared to respond in an emergency situation (All “excellent”) Rapid Parts, Grand Rapids
Spring and Stamping Corporation
“We have had a great relationship with Model First Aid, Safety & Training for over five years. They service our first aid cabinets with the best and most reasonably priced products I have ever seen. Over the years they have also provided excellent Safety and OSHA compliance training. I have found their service and quality to be the best in the area! I would be happy to recommend MFAST. They are friendly, responsive, and able to answer the questions others can’t.”
“They always do what they say they will do when they say they will do it. The training we have received has been excellent. The classes are thorough yet brief and Model has been very responsive to our needs.”
“Model First Aid, Safety and Training has provided my company with First Aid and CPR, Safety training, and First Aid and Safety products for almost five years. I have found their service and quality to be excellent…I would recommend [MFAST] to you as a supplier.”
“They met with us after work hours which made it very convenient for our whole staff. He was very efficient with his time. Knowing that we all had previous training, he reviewed new changes, reviewed all the basics, gave us new perspectives I hadn’t heard before that simplified the understanding, and completed everything including training on the dummy in one hour. I would highly recommend Mike’s training for anyone.”
“I just wanted to take a moment and thank you for your professional service. In the past week since we established our relationship, several of my general managers have contacted me about your professional and friendly attitude. I appreciate this greatly and feel free to contact me anytime.”